Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you purchase authentic Cambodian crafts through our website or services. By using our services, you agree to the terms outlined below.

1. Information We Collect
We may collect the following information:

Personal Details: Name, email address, phone number, shipping/billing address.

Payment Information: Credit card details, PayPal account, or other payment data (processed securely via third-party gateways).

Transactional Data: Order history, product preferences, and customer service inquiries.

Technical Data: IP address, browser type, device information, and cookies (see Section 7).

2. How We Use Your Information
Your data is used to:

Process orders, deliver products, and manage returns.

Communicate with you (e.g., order updates, newsletters with your consent).

Improve our website, services, and customer experience.

Comply with legal obligations (e.g., tax or fraud prevention).

3. Sharing Your Information
We may share your data with:

Payment Processors: To complete transactions (e.g., banks, PayPal).

Shipping Partners: To deliver orders (e.g., DHL, local postal services).

Service Providers: IT support, website hosting, or marketing agencies (under confidentiality agreements).

Legal Authorities: If required by Cambodian law.

We do not sell your personal information to third parties.

4. Data Security
We implement safeguards such as:

SSL encryption for online transactions.

Secure servers with limited access.

Regular security audits.

However, no system is 100% secure. Report suspicious activity to us immediately.

5. Your Rights
You may:

Access, correct, or delete your personal data.

Opt out of marketing communications.

Withdraw consent (where applicable).

To exercise these rights, contact us at phnomda88@gmail.com.

6. Cookies and Tracking
We use cookies to:

Analyze website traffic (e.g., Google Analytics).

Remember cart items and preferences.

Deliver targeted ads (opt-out via browser settings).

7. International Transfers
If you are outside Cambodia, your data may be transferred to our partners globally. We ensure safeguards are in place for cross-border transfers.

8. Data Retention
We retain your data only as long as necessary (e.g., for order records or legal requirements).

9. Updates to This Policy
Changes will be posted here. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us
For questions or requests:
Email: phnomda88@gmail.com